Automated & AI Driven Workflows

Five Agent Use Cases That Actually Fit Your Environment 

What Makes a Good First Agent Use Case The most common thing I hear when organizations start talking about AI agents is some version of this: we know we should be doing something here, but we do not know where to start.  Candidly, that is a reasonable place to be.  Read more

By Storm Anderson, ago

Copilot Is Not a Magic Wand: Why Your SharePoint Foundation Matters

The Problem Starts Before Copilot Ever Answers a Question There are a lot of potential use cases for Microsoft 365 Copilot. Some are more advanced. Some move into deeper agentic solutions. But for many organizations, the most attainable starting point is much simpler: helping people use Copilot in the day-to-day Read more

By Lee Weeks, ago

What Is an AI Agent and Why the Distinction Matters

Automation and Agents Are Not the Same Thing Most people use the words “AI agent” and “automation” as if they mean the same thing. They do not. That distinction matters when you are trying to put something into production that actually works. An automation follows a fixed path. You define Read more

By Jon, ago