Building the Client Brain: Using Microsoft 365 to Turn Enterprise Data into Useful Intelligence

Turning Scattered Client Knowledge Into a Working Advantage Most organizations already have the information they need to work faster and make better decisions. The problem is that the information is scattered across emails, meetings, documents, tickets, spreadsheets, chats, and half-remembered project history. That creates a familiar issue. Teams spend too Read more

Beyond Project Done: The Lifecycle Mindset for Modern Technology Investments

From Launch Moment to Lifecycle Reality Walk into almost any organization six months after a major technology go-live, and you will find some version of the same scene. The implementation team has rolled off. The system is running. The executive sponsor has moved on to the next initiative. And somewhere Read more

Dataverse MCP Servers: Giving AI Agents Practical Power Platform Skills

Starting With a Practical Use Case, Not an AI Demo I’ve been investigating Dataverse MCP servers and where they actually fit inside real Power Platform work. There is a lot of hype around AI agents right now. Some of it is useful. Some of it is noise. My concern is Read more

Beyond the Vibe: Why Your Enterprise AI Isn’t Saving You Money (Yet) 

The Market Has an AI Value Problem The market does not have an AI access problem anymore. It has an AI value problem.  Recently, enterprise conversations around AI have started to sound very familiar. The tools are everywhere. The demos are polished. The expectations are high. And yet, when leadership teams Read more

Building Custom UI with the Power Apps App Agent: A Practitioner’s Field Guide

Introduction If you’ve needed custom UI inside a model-driven Power App, you’ve historically had two options: embed a Canvas App or write custom client-side JavaScript. Both work. Neither is great. Canvas Apps carry performance overhead and always feel like two apps stitched together. Client-side JS is powerful but brittle, hard Read more

The Power Platform User’s Quick Guide to Maximizing Dataverse’s Enhanced Duplicate Detection Feature 

Learn how to configure Dataverse duplicate detection and Dynamics 365 duplicate detection rules in just a minute. This guide walks you through the Power Platform admin center to detect duplicate records and run a duplicate detection job for cleaner data management. Stop chasing duplicates and start building better data accuracy today.

Copilot Studio vs Azure Foundry vs Built-in Copilots: How to Choose

Not All Copilot Agents Are Created Equal Last week, we kicked off a breakdown of Microsoft’s expanding Copilot ecosystem, focusing on what the strategy means for organizations trying to adopt AI. This week, I’m keeping the momentum going by answering one of the most common questions I hear from clients, Read more