For organizations that have staff in the field, the administrative overhead of managing those teams can quickly get out of hand. Many challenges arise trying to provide teams across multiple locations, devices, and network conditions a consistent and reliable method for accessing important data. By utilizing Dynamics 365 and Power Platform, we’ve helped field service organizations significantly improve resource scheduling, adopt AI to reduce downtime, and provide mobile-based applications to provide users easy access to everything they need.
An organization succeeds when they are able to put systems in place that can bare the load of multiple types of users all collaborating on the same data. Many companies as they grow try to tackle this by emailing excel files back and forth with administrative teams. These teams are then responsible for taking multiple files, emails, messages, sticky notes, etc. and consolidating them into multiple systems. These types of manual processes can introduce data errors and lacks the faculties for providing further insights about how to improve quality of service.
Dynamics 365 and Power Platform make it easy for organizations to deploy applications to their teams quickly and effectively. Robust features such as maps, offline access, real-time analytics, and integrated communications help provide crucial functionality that help workers be more efficient and effective in completing their day to day tasks.
Dynamics 365 provides a suite of functionality that makes it easy to enable your teams for success. AI-driven insights can semi/fully automate resource scheduling and helps ensure the right person is identified for the job.
