Five Agent Use Cases That Actually Fit Your Environment 

What Makes a Good First Agent Use Case The most common thing I hear when organizations start talking about AI agents is some version of this: we know we should be doing something here, but we do not know where to start.  Candidly, that is a reasonable place to be.  Read more

Building the Client Brain: Using Microsoft 365 to Turn Enterprise Data into Useful Intelligence

Turning Scattered Client Knowledge Into a Working Advantage Most organizations already have the information they need to work faster and make better decisions. The problem is that the information is scattered across emails, meetings, documents, tickets, spreadsheets, chats, and half-remembered project history. That creates a familiar issue. Teams spend too Read more

What Is an AI Agent and Why the Distinction Matters

Automation and Agents Are Not the Same Thing Most people use the words “AI agent” and “automation” as if they mean the same thing. They do not. That distinction matters when you are trying to put something into production that actually works. An automation follows a fixed path. You define Read more

Beyond Project Done: The Lifecycle Mindset for Modern Technology Investments

From Launch Moment to Lifecycle Reality Walk into almost any organization six months after a major technology go-live, and you will find some version of the same scene. The implementation team has rolled off. The system is running. The executive sponsor has moved on to the next initiative. And somewhere Read more

Dataverse MCP Servers: Giving AI Agents Practical Power Platform Skills

Starting With a Practical Use Case, Not an AI Demo I’ve been investigating Dataverse MCP servers and where they actually fit inside real Power Platform work. There is a lot of hype around AI agents right now. Some of it is useful. Some of it is noise. My concern is Read more

Beyond the Vibe: Why Your Enterprise AI Isn’t Saving You Money (Yet) 

The Market Has an AI Value Problem The market does not have an AI access problem anymore. It has an AI value problem.  Recently, enterprise conversations around AI have started to sound very familiar. The tools are everywhere. The demos are polished. The expectations are high. And yet, when leadership teams Read more

The Power Platform User’s Quick Guide to Maximizing Dataverse’s Enhanced Duplicate Detection Feature 

Learn how to configure Dataverse duplicate detection and Dynamics 365 duplicate detection rules in just a minute. This guide walks you through the Power Platform admin center to detect duplicate records and run a duplicate detection job for cleaner data management. Stop chasing duplicates and start building better data accuracy today.