Why I’m More Interested in AI Workflow Design Than Prompt Engineering 

The AI Conversation Feels Slightly Off to Me A huge amount of AI conversation today revolves around prompts. Every week there is a new framework, a new “best practices” thread, or another viral example showing how to phrase requests more effectively. After spending the last year building operational AI systems Read more

Building the Client Brain: Using Microsoft 365 to Turn Enterprise Data into Useful Intelligence

Turning Scattered Client Knowledge Into a Working Advantage Most organizations already have the information they need to work faster and make better decisions. The problem is that the information is scattered across emails, meetings, documents, tickets, spreadsheets, chats, and half-remembered project history. That creates a familiar issue. Teams spend too Read more

Beyond Project Done: The Lifecycle Mindset for Modern Technology Investments

From Launch Moment to Lifecycle Reality Walk into almost any organization six months after a major technology go-live, and you will find some version of the same scene. The implementation team has rolled off. The system is running. The executive sponsor has moved on to the next initiative. And somewhere Read more

Beyond the Vibe: Why Your Enterprise AI Isn’t Saving You Money (Yet) 

The Market Has an AI Value Problem The market does not have an AI access problem anymore. It has an AI value problem.  Recently, enterprise conversations around AI have started to sound very familiar. The tools are everywhere. The demos are polished. The expectations are high. And yet, when leadership teams Read more

Copilot Studio vs Azure Foundry vs Built-in Copilots: How to Choose

Not All Copilot Agents Are Created Equal Last week, we kicked off a breakdown of Microsoft’s expanding Copilot ecosystem, focusing on what the strategy means for organizations trying to adopt AI. This week, I’m keeping the momentum going by answering one of the most common questions I hear from clients, Read more