Why I’m More Interested in AI Workflow Design Than Prompt Engineering 

The AI Conversation Feels Slightly Off to Me A huge amount of AI conversation today revolves around prompts. Every week there is a new framework, a new “best practices” thread, or another viral example showing how to phrase requests more effectively. After spending the last year building operational AI systems Read more

What Is an AI Agent and Why the Distinction Matters

Automation and Agents Are Not the Same Thing Most people use the words “AI agent” and “automation” as if they mean the same thing. They do not. That distinction matters when you are trying to put something into production that actually works. An automation follows a fixed path. You define Read more

Copilot Studio vs Azure Foundry vs Built-in Copilots: How to Choose

Not All Copilot Agents Are Created Equal Last week, we kicked off a breakdown of Microsoft’s expanding Copilot ecosystem, focusing on what the strategy means for organizations trying to adopt AI. This week, I’m keeping the momentum going by answering one of the most common questions I hear from clients, Read more