PowerApps Tutorial: Request Tracker – Comment History
This is part II in a series of videos that build on top of each other related to tracking requests. Make sure to Check out Part 1 here to follow along!
Tracking the history of what happens to a request or approval over time is a feature that is highly valued in process driven organizations. Using Office 365 there are a lot of different ways to come at this use-case. SharePoint Online has rolled out it’s own comment feature that doesn’t look too bad, but it’s integrations are limited. It also bring up the process / moral question of the user having the ability to view and interact with the data directly from the SharePoint list view.
For our clients, the pattern that we use and implement is to build the comment history view directly into the Power Apps we build. We do come across use-cases where it does make sense for the user to see the data from SharePoint as well, but this can cause confusion if a user has multiple ways to do their task. Therefore our mantra is to usually keep the user to only using the Power App, which simplifies the UX.
Check out our new video tutorial that builds off of the modal form demo we did before. The tutorial will take you through how to:
- Structuring the SharePoint Lists
- Build the comment history layout / component
- Patching a lookup column / filtering on SP lookup fields
- Implement Rich Text Component for users to leave comments
Leave us a comment on the video if you liked what you saw and would like to see more original content. The next video will continue to build off of the request tracker functionality so stay tuned!