
Case Study: retail
Pet Supplies Retailer Uses Microsoft AI to Automate Its A/P Processes
Kumo uses Microsoft AI, PowerApps, and Sharepoint integrations to set up an automated financial process.
Business Situation
How can our client use Microsoft AI technology to create efficiency in business processes and financial reporting?
Our client, Pet Supplies Plus, has 14 store locations in the Chicagoland area. Across all locations, the teams were having trouble viewing store-specific financial information. Additionally, all stores followed separate procedures, and overall tracking and communication was taking up valuable time. Due to this, they had many reporting problems with manual and outdated A/P processes that were managed through Excel.
Key Challenges
The store was using entirely manual processes to update A/P info and generate sales reports
Too many competing Excel procedures and spreadsheets with many opportunities for error
Lack of visibility into store–specific financial and operations data
Business Solution
Seamless integration with Microsoft AI and PowerApps
First, using Microsoft AI Form Reader, Kumo significantly reduced the amount of time required to complete their A/P processes. By doing this, and using a combination of Microsoft AI, PowerApps, and Sharepoint, Kumo built an integrated solution for Pet Supplies Plus. Therefore, all stores could independently manage their finances, and gain valuable insights into the overall companies’ data seamlessly.

Business Results
Return on Investment 44%
3,822 hrs
saved annually
Fully automated A/P process
Key insights into store sales data
Technology Used:
Ready to Talk Power Platform or Dynamics 365?
We work with customers every day to automate workflows, modernize apps, and unlock the full value of Microsoft solutions. Tell us about your goals, we’ll help you find the right path.