MONTHLY SUPPORT
Looking For Power Platform Or Dynamics Guidance & Support?
You know your business. We know the Power Platform & Dynamics. Let us help you get the most out of it.
How Can We Support You?
Create New Applications
We are happy to design, develop and implement enterprise-ready applications that are tailored to your specific business needs. Not every organization is the same, why should everyone have the same software?
Improve & Support Existing Applications
Do you already have applications built out or are you using a 3rd party software on top of dynamics? We can help to make sure they're working the way you want them to.
Assessment &
Proof-Of-Concept
Let us assess your Power Platform environment, and make sure you have the right foundation in place to turn your idea into a working proof-of-concept.
Expert Advice & Recommendations
We'll work with you to understand your current business processes and offer expert advice on how to improve them via the Power Platform
Complete Visibility of hours and Progress
When partnering with us for support services, our clients gain access to our exclusive Issue Tracker application, which is included in all of our plans. This proprietary tool serves as a centralized platform for efficiently managing and resolving customer issues. With the Issue Tracker application, our clients can streamline their support processes, track the progress of reported problems, and collaborate with our support team effectively, ensuring timely resolutions and a smooth customer experience.
How We Work With Your Team
Understand Your Process
Allow us to gain a comprehensive understanding of your unique business processes, enabling us to tailor our support services to your specific needs. By familiarizing ourselves with your workflows and requirements, we can provide customized solutions that align seamlessly with your organization, optimizing efficiency and productivity.
Tackle High Priority Items
By prioritizing high-priority items, we ensure that critical tasks receive immediate attention and are promptly addressed, minimizing any potential disruptions to your operations. Our dedicated team focuses on tackling these urgent issues with a proactive approach, enabling you to overcome challenges swiftly and maintain smooth business continuity.
Support Your End Users
With the high-priority items tackled, we shift our focus towards ensuring that your users feel comfortable and have a dedicated space to reach out for any issues they encounter. Our goal is to create a supportive environment where they can confidently seek assistance, ask questions, and receive timely resolutions. By providing a reliable point of contact, we strive to foster a seamless user experience, building trust and reinforcing our commitment to their satisfaction.
Provide Responsive Support
With our commitment to provide responsive support, we prioritize addressing your inquiries and concerns promptly. Our dedicated team is available to swiftly respond to your support requests, ensuring that you receive timely assistance when you need it the most. We understand the importance of resolving issues in a timely manner, and our goal is to provide you with a seamless support experience that instills confidence and enables you to overcome challenges effectively.
Frequently Asked Questions
No, there is no minimum contract length. We want to be your trusted advisor, not lock you into a long term contract.
Yes. You can change or cancel your plan with two weeks prior notice.
Yes. Any unused hours from previous months roll over to the next month.
Rollover hours are not capped until you give the notice to cancel your contract. Upon cancellation, rollover hours get capped at 1.5x your plan’s monthly hour allocation.
Any hours that exceed the monthly allocation of your plan are billed at that plan’s hourly rate